Contact us
Talk to someone who's actually been on a roof.
No call centre, no pushy sales visit. Tell us what your roof is doing and we'll tell you what it needs — including when the honest answer is that it needs very little.
- Water coming in now 416.731.9155
- Email info@roofrepairrichmondhill.ca
- Book an inspection Use the form below
After you get in touch
What actually happens next.
No mystery, no sales funnel. Three steps, and you're never committed to anything until you've seen a written price.
-
01
We reply the same business day
Usually with a couple of questions, because the answers often tell us what we're dealing with before we arrive. If it's an active leak we'll call you rather than email.
-
02
We come and look properly
On the roof, in the attic where it helps, with an infrared scan when the leak isn't obvious. You get photographs of what we found and a plain-language explanation of the cause.
-
03
You get a written price, then decide
Fixed scope, fixed number, with the repair option costed against replacement where both are genuinely on the table. No pressure and no obligation to proceed.
Where we work
Richmond Hill, neighbourhood by neighbourhood.
From Oak Ridges down to Langstaff, Bathurst across to Leslie — and neighbouring communities on request. If you're not sure whether you're in range, just call and ask.
- Oak Ridges
- Jefferson
- Mill Pond
- Bayview Hill
- North Richvale
- South Richvale
- Devonsleigh
- Observatory
- Crosby
- Rouge Woods
- Westbrook
- Elgin Mills
- Doncrest
- Headford
- Langstaff
- Beverley Acres
Before you write
Questions people ask us first.
Answered honestly, including the ones about money.
How quickly will I hear back?
The same business day for enquiries sent during working hours, and first thing the next morning for anything that arrives overnight. If you've told us water is actively coming in, we'll phone rather than email — and if it's urgent, call us directly instead of waiting on the form.
Do you charge for the inspection?
A standard visit to look at a specific problem and quote the repair carries no charge. Where we're asked for a full instrumented survey with a written report — for a real estate transaction, an insurance claim, or a property manager's records — that's a paid service, and we'll tell you the price before booking it. You will never be charged for something you didn't agree to first.
Will I get a sales pitch?
No. We repair roofs, and a lot of the roofs we're asked to look at need a repair rather than a replacement. If yours is one of them we'll say so, quote the repair, and leave. If it genuinely needs replacing we'll explain exactly why and show you the evidence.
Can you give me a price over the phone?
We can usually give you a sensible range once we know the roof type and what you're seeing, and photographs help a great deal. A firm number needs eyes on the roof — anyone quoting a fixed price sight-unseen is either guessing or building the guess into the price.
Can you look at a quote I've already been given?
Yes, and it's a common request. Send us the quote and photos of the roof and we'll tell you whether the scope matches the problem. Several of the second opinions we're asked for turn out to be full replacements quoted for isolated, repairable failures.
Do you help with insurance claims?
Yes. With storm or water damage the first report largely decides the outcome, so we document the damage the day we arrive with thermal imaging, moisture mapping and dated photographs, and produce a written cause-of-loss report your adjuster can work from.
Still deciding
A five-minute call usually settles it.
Describe what you're seeing and we'll tell you whether it needs looking at now, whether it can wait for better weather, or whether it isn't a roof problem at all.